Terms and conditions

Introduction

All orders are subject to review and acceptance by Digital Direct. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Copyright/Trademark Information.This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2020 Digital Direct Ltd.

All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.

The name of Digital Direct Ltd or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation signify our acceptance of your order.

 

Indemnity

You agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Digital Direct Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Digital Direct Ltd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Digital Direct Ltd shall immediately issue a credit to your credit card account in the amount of the charge.

Return Policy 

Every product you buy from Digital Direct Ltd is backed first by the product manufacturer’s or supplier’s warranty. Digital Direct Ltd 7 days limited guarantee may also apply. Digital Direct Ltd 7 days limited guarantee provides for either exchange or refund of qualifying products. 

Software, consumables products do not qualify for Digital Direct Ltd 7 days limited. 

Returned products must be in new condition, include original outer packaging, inner packing materials and other accessories and be received within 7 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted by Digital Direct Ltd when the product manufactures or distributors return policies supersede ours.

Items not Eligible for Returns

  1. Products that have been altered from their original or opened by an authorized personnel without permission.
  2. Products with tampered or missing serial universal product code numbers or seal.
  3. Product damaged due to misuse.
  4. Products with Damaged or torn cartons


LIMITATION OF LIABILITY
In no event shall Digital Direct Ltd or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

PROCESSING TIME
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 5 days for in-stock items.

SHIPPING AND HANDLING
Shipping charges will be applied to all orders placed with us​.

 

Dispute Resolution
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

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