Shipping and delivery

How much are the delivery charges?

The delivery charge varies and depends on the product ordered and delivery location.

Are all items purchased online covered by warranty?

Products sold by Digital Direct are purchased directly from original equipment manufacturer. All products are covered under a manufacturer warranty.

We also offer a standard 7-day return policy for eligible items in case you need to make a return.

To return any items bought on Digital Direct ensure the item is in line with the conditions in the Return Policy.

How will the delivery be done?

We process most of our deliveries through KOS Delivery Courier. 

What is the estimated delivery time?

Standard delivery time is 5 days however, this may vary by location and even product.
Delivery time for products are usually indicated on the product detail page.

What about warranty & hidden costs?

There are no extra taxes, hidden costs or additional dispatch charges.
The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive.

Can my order be delivered the same day I order?

Yes, it can. However, this depends on the product ordered and the location for delivery.